Entries by Reich Roldan

3 Action Steps to Improve Your Customer Service (and Online Reviews)

Connecting your day-to-day service to your online reviews is not always easy. It’s easy to think that your standard activities, like checking in patients or directing them to the doctor’s office, are enough to keep everything on track. However, if you’re seeing relatively lackluster patient satisfaction or generally disgruntled remarks, you may want to make […]

How Long to See Results From SEO?

Outsourcing your San Diego, CA digital marketing needs is simply a smart solution, but you also need to be practical about how long it may take to see results. Like dieting, long term results take time. Search engine optimization (SEO) is a long-term digital marketing strategy, not an overnight, quick-fix answer like putting on a Band-Aid. You […]

The Power of Reactions and Responses: Addressing Digital Feedback for Your Dental Practice

Online reviews are important for dental practices, particularly if they’re operating in saturated areas. When the public has plenty of choices in San Diego, CA, it matters to them what former patients have to say about where they spend their money. Below, we’ll examine how to address digital feedback and why it’s important. Find the Feedback […]